COVID-19 Notices

Early Intervention Evaluation Process using Live Video Visits- (05/26/2020) 

Early Intervention Phases Re-Open Plan (05/26/20)

In order to ensure our Early Intervention Providers, Child and Family Connections staff and other EI Stakeholders receive consistent and current information, the Bureau has taken all FAQ documents and compiled the information into one document.  The document has been arranged with topics in alphabetic order.  Moving forward, when new questions and answers are added or previous answers revised, they will be placed in this one document.  The newest document will continue to be revised and inserted here.  Although the title of the FAQ document will continue to remain the same, the revision date will change when the document has been updated.

Frequently Asked Questions and Answers – Early Intervention COVID-19 – N05/07/20

Please continue to send any questions or concerns to Bureau of Early Intervention staff, Jenni Grissom at

We thank you for your continued support.

Previous COVID-19 Announcements

Revised: Frequently Asked Questions and Answers Early Intervention COVID-19 Policy/Procedures for Live Video Visits/EI Teletherapy (4/10/20)

Guidance for the Illinois Part C Early Intervention Live Video Visits (i.e. EI Teletherapy) during COVID-19 Pandemic (4/06/20)

Important: Update to COVID-19 (Coronavirus) Early Intervention Teletherapy (4/05/2020)

Clarification on Billing Interpretation Claims during the COVID-19 Face-to-Face Service Suspension (4/1/2020)

Frequently Asked Questions and Answers-Early Intervention COVID-19 Policy/Procedures (3/23/20)

Frequently Asked Questions and Answers- Early Intervention COVID-19 Policy/Procedures (3/19/20)

Early Intervention COVID-19 Policy/Procedure-Assistive Technology Requests (3/19/20)

Early Intervention COVID-19 Guidance(3/16/2020)

COVID-19 and the Impact on Early Intervention Central Billing Office Claims Processing